Data Protection Updated: January 2026

Privacy Policy Booqie33 — Our Commitment to Your Data

Your privacy is our priority. This Privacy Policy transparently explains how booqie33 collects, uses, stores, and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective: 1 January 2026 Malaysia (PDPA 2010) Bahasa Melayu (ms-MY)

How We Protect Your Data

Six core principles that underpin booqie33's approach to personal data protection for every Malaysian user

256-bit SSL Encryption

All data transmitted between your device and Booqie33's servers is protected with banking-grade 256-bit SSL encryption. No third party can intercept your information.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls and strict access controls. Only authorised personnel are permitted to access your information.

No Data Selling

Booqie33 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.

User Access Rights

You have the right to access, correct, or request deletion of your personal data at any time. Contact our team and we will respond within 14 business days.

PDPA 2010 Compliance

The booqie33 Privacy Policy is designed and updated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the processing of personal data in the country.

Data Breach Notification

In the event of a data breach that may affect your information, Booqie33 is committed to notifying you within 72 hours, in line with industry best practices.

📋 Important Note: By using the booqie33 platform, you agree to the terms set out in this Privacy Policy. Please read this document carefully. If you do not agree, please discontinue use of our platform.

1

Introduction

Booqie33 ("we", "platform") respects the privacy of every user on our platform. This Privacy Policy clearly explains how we collect, use, disclose, and protect your personal data when you use the booqie33 online betting platform.

This Privacy Policy applies to all services provided by Booqie33, including the main website, member portal, Sports Betting features, Live Casino, slots, e-sports, Virtual Sports, and all other features available on our platform.

We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. Your trust is our most valuable asset Booqie33, and we take this responsibility very seriously.

Definitions: "Personal data" refers to any information that can identify you directly or indirectly, including your name, identification card number, address, phone number, email address, financial information, and platform usage data.


2

Data Collected

Booqie33 collects various types of personal data depending on how you interact with our platform. The categories of data we collect are as follows:

Data Category Sample Information Requirements
Identity Information Full name, MyKad/passport number, date of birth Required
Contact Information Email address, Malaysian phone number, residential address Required
Financial Information Bank name, account number, eWallet details (Touch 'n Go, GrabPay, DuitNow) Required
Usage Data Betting history, games played, session duration Automatic
Technical Data IP address, device type, web browser, operating system Automatic
Communication Data Live Chat records, support emails, filed complaints Where relevant

We only collect data that is strictly necessary to provide our services. We do not collect sensitive data such as medical information, religious beliefs, or political views unless you voluntarily provide it.


3

How We Collect Data

Booqie33 collects your personal data through the following methods:

  • Account Registration: When you register a new account at Booqie33, you directly provide us with your identity and contact information.
  • Identity Verification (KYC): During the Know Your Customer verification process, you may be asked to upload a copy of your MyKad, passport, or other supporting documents.
  • Financial Transactions: Every time you make a deposit via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX, your transaction details are automatically recorded.
  • Platform Usage: Usage data such as the games you play, bet amounts, and usage habits are automatically collected through the platform's logging system.
  • Cookies & Tracking Technologies: Cookies, web pixels, and similar technologies are used to collect technical data and enhance your user experience.
  • Support Communications: When you contact our support team via Live Chat or email, those communication records are retained for quality control and reference purposes.
  • Third-Party Sources: In certain cases, we may receive information about you from identity verification agencies or payment service providers licensed in Malaysia.

Note: You may choose not to provide certain information, though this may limit your ability to fully use some features on the booqie33 platform.


4

Purpose of Data Use

Booqie33 uses personal data collected solely for lawful and transparent purposes. Below is the complete list of how your data is used:

  • Account Management: Creating, verifying, and managing your member account on the booqie33 platform.
  • Transaction Processing: Processes deposits, withdrawals, and any financial transactions you make through supported Malaysian payment methods.
  • Identity Verification: Conduct KYC checks to ensure you meet the required age and identity eligibility criteria.
  • Fraud Prevention & AML: Detecting and preventing fraud, money laundering, and platform abuse.
  • Service Delivery: Ensuring you can enjoy all booqie33 services — including Sports Betting, slots, Live Casino, E-Sports, and virtual sports — without interruption.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance.
  • Responsible Gaming: Monitoring your gaming activity to identify signs of problem gambling and providing appropriate assistance where needed.
  • Marketing (with consent): Sending promotional information, bonus offers, and booqie33 updates where you have opted in to receive marketing communications.
  • Platform Improvements: Analyses aggregate usage data to improve overall platform performance, interface, and user experience.
  • Legal Compliance: Fulfilling legal and regulatory obligations applicable in Malaysia.

Important: Booqie33 does not use your data for any purpose not stated here without first obtaining your consent.


5

Data Sharing

Booqie33 does not sell or disclose your personal data to third parties for commercial purposes. However, under the following limited circumstances, we may share your information:

  • Payment Service Providers: Required transaction information is shared with licensed payment providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX-supported banks including Maybank and CIMB, solely for transaction processing purposes.
  • Game Providers: Minimum technical data required to allow you to access games from third-party providers partnered with booqie33.
  • Identity Verification Agencies: Identity information for KYC verification purposes, processed through licensed and certified verification service providers.
  • Legal Authorities: Where required by Malaysian law, court order, or a lawful request from law enforcement agencies.
  • Fraud Prevention Services: Required data is shared with licensed fraud detection service providers to protect the security of the platform and all its users.

All third parties that receive data from Booqie33 are bound by strict confidentiality agreements and are required to uphold data protection standards equivalent to or higher than our own.


6

Data Security

Booqie33 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse:

  • 256-bit SSL/TLS Encryption: All data communications between your device and our servers are protected with bank-grade encryption.
  • Regular Security Testing: Our platform undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.
  • Multi-Layered Access Controls: Access to user data is granted only to authorised personnel on a need-to-know basis.
  • Two-Factor Authentication (2FA): We encourage users to enable 2FA to add an extra layer of security to their accounts.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any threats or suspicious activity.

Reminder: While we take all reasonable precautions, no security system is completely foolproof. Please ensure you also practise good security habits, such as using a strong, unique password and keeping your login credentials confidential.


7

Data Retention Period

Booqie33 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.

  • Active Account Data: Retained for the duration your account is active, plus 5 years after account closure, for legal compliance and audit purposes.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's tax legislation and financial regulations.
  • KYC Data: Retained for a minimum of 5 years after the business relationship ends, in compliance with Malaysia's anti-money laundering (AML) regulations.
  • Technical Log Data: Retained for 90 days, then automatically deleted or anonymised.
  • Support Communication Records: Retained for 2 years for quality control and case reference purposes.

Once the relevant retention period has elapsed, your data will be securely deleted or anonymised so it can no longer be linked to your identity.


8

Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Booqie33:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Update or correct your personal data where it is inaccurate.

Right to Erasure

Request the deletion of your personal data, subject to legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Data Portability

Request your data in a machine-readable format for portability.

Right to Restriction

Request a restriction on the processing of your data under certain circumstances.

To exercise any of the above rights, please contact us by email at privacy@booqie33.net. We will respond to your request within 14 working days. In complex cases, this period may be extended by up to 30 days, with prior notice given to you.


9

Cookies & Tracking Technologies

Booqie33 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

The types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects anonymised data on how users interact with the platform for improvement purposes.
  • Functional Cookies: Remembers your preferences such as language, region, and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand aggregate platform usage patterns for development and service improvement purposes.

You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help documentation.


10

Children's Privacy

Platform Booqie33 is intended exclusively for users aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If we discover that we have collected data from someone under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the account in question.

To Parents & Guardians: If you discover that your underage child has registered on our platform, please contact us immediately at support@booqie33.net so that we may take the appropriate action.


11

Privacy Policy Changes

Booqie33 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements.

When we make significant changes to this Privacy Policy, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Notifying you via your registered email or in-platform notices of any material changes.
  • In the event of significant changes, we may ask you to confirm your acceptance of the updated Privacy Policy before continuing to use the platform.

We encourage you to review this Privacy Policy page periodically to stay informed on how we protect your data.


12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Booqie33 handle your personal data, please contact us through the following channels:

Response Time Guarantee: Privacy enquiries — within 14 business days | Data complaints — within 30 days | Security emergencies — within 24 hours.

You also have the right to lodge a complaint with Department of Personal Data Protection Malaysia if you believe we have not handled your personal data in compliance with PDPA 2010.

Your Data Is Safe. Your Platform Is Trusted.

Register a Booqie33 account today and enjoy a safe, fair, and fully protected betting experience for Malaysian users.

Bahasa Melayu